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Shipping & Returns

ITEM AVAILABILITY

  • All orders are subject to availability.
  • Our inventory is shipped from our retail location in San Francisco.
  • If the item becomes unavailable at the time the web order is placed, we will contact the customer immediately for refund or backorder.

DOMESTIC SHIPPING

  • We provide the option to ship with USPS or FEDEX. Please choose wisely.
  • There are select fragile items that ship only with FEDEX.
  • Orders are processed and shipped out within 1 to 3 business days.

INTERNATIONAL SHIPPING

  • We are not currently providing International shipping options at checkout.
  • If you are an International customer, please contact us at (hellocottonsheep@gmail.com) to discuss shipping options.

LOCAL PICKUP

  • Local pickup is available during store hours:
                   Tuesday ~ Saturday: 11am to 6pm
                   Sunday: 12pm to 5pm
                   Monday: Closed
  • Please select the local pickup option at checkout.

    RETURN POLICY

    • Cotton Sheep accepts returns only if a product is defective upon arrival.
      Please contact (hellocottonsheep@gmail.com) for further assistance.